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Forum Discussion
Issues with adding a second account to my desktop
I installed the Dropbox app on a new laptop and logged into my business account, which now shows up in file explorer. I stopped midstream and planned to go back later to add my personal account, but...
Okay, none of these would open the app itself. This article should show you where to click.
Rich
Super User II
Super User II
jamainaz wrote:
... when I try to open the Dropbox app, the only thing that opens is file explorer with my business account. Is there a way to go back and add my personal account, or do I need to delete Dropbox from my system and start over?
If your business account is an actual Dropbox Business account, you can link your personal and business accounts and sync them both on your computer.
Thanks -
So I've gone into my company dropbox and linked my personal dropbox account. I've restarted my computer but my personal account it not showing in Windows Explorer, which is what I want to happen. I've followed the instructions from Dropbox to try to locate my personal dropbox in windows explorer but it is not locating it.
- Rich
jamainaz wrote:
I've followed the instructions from Dropbox to try to locate my personal dropbox in windows explorer but it is not locating it.
Are these the steps you're following? Have you given it enough time to sync?
Yes, I believe I've waited long enough for it to sync. I've been trying to fix this during the past month. I've linked, unlinked and relinked several times and waiting multiple days in between, and shut down and restarted my system multiple times.
- Jay
Dropbox Staff
Hi jamainaz, aside from linking the personal account on the site, did you also sign into the personal account on the Dropbox desktop application preferences?
