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Forum Discussion
If I can, how do I fix the Access is denied error message?
Over the weekend I installed the May 2019 update to Windows 10. For the most part, it's been fine. The only issue I'm having is with Dropbox. Every time I log into Windows on my home desktop, I get a...
Hey there Rod-F - sorry to hear you're having issues with our desktop app.
At first, could you let me know if you've restarted your computer since you first got this error?
If you did and the error persists, please make sure that's there no antivirus that could be causing this (you can disable them temporarily).
If everything else fails, you can go ahead and re-install our software.
Let me know the results!
Walter
Dropbox Staff
Dropbox StaffHey there Rod-F - sorry to hear you're having issues with our desktop app.
At first, could you let me know if you've restarted your computer since you first got this error?
If you did and the error persists, please make sure that's there no antivirus that could be causing this (you can disable them temporarily).
If everything else fails, you can go ahead and re-install our software.
Let me know the results!
