I'm getting a trojan horse notice from avast on Windows 11

[tshayes-8580]

Trojan horse notice from avast and not able to open Dropbox from the start menu or the taskbar, Win11

[Jay]

Hi @tshayes-8580, thanks for bringing this to our attention.

Could you try reinstalling the Dropbox desktop application using this link and let me know if you get the same message again?

This will help me to assist further!

[tshayes-8580]

still getting this Avast warning and still will not open using the icon in the start menu or the taskbar

[tshayes-8580]

FYI, this only happens when opening Dropbox, all the other online apps appear to be opening just fine.

[tshayes-8580]

Guess another note might be helpful,  Both the iPad and iPhone ios apps for dropbox mobile apps appear to be fine.

[tshayes-8580]

It's also happening when logging into dropbox vie the web using the firefox browser

[Hannah]

Hey @tshayes-8580, have you tried whitelisting Dropbox or removing it from Avast's blacklist, to see if that helps?