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Re: I can't set-up the app in Windows 10.

I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.

Yurii Kharkiv
Explorer | Level 3

на Windows 10/64 я не могу настроить Dropbox
программа перестала запускаться
в диспетчере задач видно что
при нажатии открывается папка а не сама программа

Я все очистил и выполнил расширенную переустановку Dropbox.
Мобильное и сетевое приложение Dropbox работает.

 
17 Replies 17

Yurii Kharkiv
Explorer | Level 3

YuriiKharkiv_0-1726032329399.png

 

Hannah
Dropbox Staff

Привет, @Yurii Kharkiv, я знаю, это может показаться банальным, но можешь ли ты перезагрузить компьютер, чтобы посмотреть, поможет ли это?

 

-------

 

Hey @Yurii Kharkiv, I know it might sound trivial, but can you also restart your computer, to see if that makes a difference?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Yurii Kharkiv
Explorer | Level 3

No, it didn't help.

Hannah
Dropbox Staff

I see, thanks Yurii.

 

Approximately when did this issue start happening?

 

Can you also take a look at this article, to make sure you've tried all the troubleshooting steps available?

 

If nothing works, let me know and I can send you an email, so we can investigate further.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Yurii Kharkiv
Explorer | Level 3

примерно с месяц

 

всё чистил, расширенную переустановку Dropbox выполнял
 
на данный момент программа dropbox не запускается при этом пишет: 
""программа dropbox неожиданно закрылась""
 

Yurii Kharkiv
Explorer | Level 3

about a month

cleaned everything, did an extended reinstall of Dropbox

at the moment the Dropbox program does not start and says:
""Dropbox program closed unexpectedly""

[removed per the Dropbox Community Guidelines]

Hannah
Dropbox Staff

Thanks, Yurii, I just emailed you, so we'll continue working on this issue over email.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Yurii Kharkiv
Explorer | Level 3

ок
спасибо

 

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