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Forum Discussion

BarryJ's avatar
BarryJ
Explorer | Level 3
2 years ago

I launch the Dropbox app, but can't see it in the menu bar.

Hi, I launch Dropbox.app on my mac (monterey 12.6.1) but it does not appear in the menu bar, nor on the Dock. I re-installed it just now and am running version 177.4.5399 (as before!). What have I do...
Desktop
Install
Mac
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey BarryJ, let's jump right into this! 

 

You should be seeing two Dropbox icons on your device: one being the little Dropbox icon, next to your WiFi, and one on your desktop. 

 

Based on what you described, it sounds like you're missing both of them, right? It'll sound trivial, but have you tried re-starting your Mac at all? 

 

Keep me posted! 

  • BarryJ's avatar
    BarryJ
    Explorer | Level 3
    2 years ago

    Hi Megan

    Thanks for replying.

    Yes, I tried a full re-boot (off, and start-up, not a 'Restart'), and still no joy!

    I can access my files through a browser, but I prefer to use the app.

    Since I can access the files through the browser, I think this means that the connection has enough security. Is that right?

    Any ideas?

     

    Thanks again,

    Barry

  • BarryJ's avatar
    BarryJ
    Explorer | Level 3
    2 years ago

    Hi Megan,

    Sorry I forgot to reply to

    "Based on what you described, it sounds like you're missing both of them, right?"

    Yes, indeed. It's invisible, and I can only tell it's running by looking at its process in Activity Monitor.

    Thanks again,

    Barry

     

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