Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Did this update by Apple break dropbox? Can no longer access through the finder.
Hi @dcross,
Thanks for reaching out. Welcome to our community.
We have users using the Mac OS Sequoia. What is the error message you are receiving at the moment?
We can take it from there.
I am also not able to use my Dropbox desktop app. When trying to access, the message is 'The application "Dropbox.app" can't be opened'. I also cannot locate this app in the app store on my MacBook, so it cannot be reinstalled. It was migrated to a new Mac that had Sonoma 15 already installed.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!