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Hundreds of background processes, new windows opened
Dropbox seems to be stuck in a loop, and opening hundreds of background processes. This consumes all my CPU capacity, then eats at my memory and disk space. See attached pics. There also seem to be w...
I appear to have resolved this, by uninstalling, removing my local dropbox folder and re-installing (and allowing the subsequent download). Now I only see 4 Dropbox related processes, and system performance is normal.
It appears that the issue was actually related to firewall changes in my network. Apparently Dropbox was spawning processes that would then wind up waiting indefinitely, instead of completing and exiting. Apparently there is no check for system load, number of child processes, etc. And the question remains as to why the Dropbox servers are now showing up on my block list.
While this fix worked for me, if folks have a significant amount of data in their Dropbox, they may be more reluctant to try it.
Lusil
Dropbox Staff
Dropbox StaffHey Minas S. and UnableToUse, thanks for nudging us on this thread and sorry to hear that you're also having trouble with high CPU/RAM usage.
I'd be more than happy to help look into this with you, and to ensure that I have a better visual of what you're seeing, could you send me a screenshot (without any personal info) of your Task Manager (Windows) or Activity Monitor (Mac) showing these processes?
Keep me posted!
Dear Lusil,
since I have uninstalled Dropbox I cannot send you any image right now.
It took me quite a bit of time to manage to uninstall Dropbox (since my computer was becoming unresponsive) and hence will not take the risk to install it again until a patch for this bug is posted.
As other users have said it is impossible to stop the processes (I finally did a safe mode logging and uninstalled it).
In my computer I could have up to 2000-3000 Dropbox process running in parallel before becoming completely unresponsive.
I don’t want to delete my folder and reinstall as I have quite a few files (and selective sync) and it would take me a long time .
Please help.
since I have uninstalled Dropbox I cannot send you any image right now.
It took me quite a bit of time to manage to uninstall Dropbox (since my computer was becoming unresponsive) and hence will not take the risk to install it again until a patch for this bug is posted.
As other users have said it is impossible to stop the processes (I finally did a safe mode logging and uninstalled it).
In my computer I could have up to 2000-3000 Dropbox process running in parallel before becoming completely unresponsive.
I don’t want to delete my folder and reinstall as I have quite a few files (and selective sync) and it would take me a long time .
Please help.
Reinstalled dropbox and now, even if with "smart" sync disabled dropbox "syncronizes" all files in my computer (99.999% of them are the same with my cloud backup but that doesnot seem to matter).
I had to unsistall it again to prevent the huge download/upload operation.
Basically dropbox is behaving like a virus. In my case there was absolutely no other app involved.
Is it possible to get a refund (I just update my subscription a month ago) and terminate my subscription? It is just not worth the trouble any more!
Thank you very much in advance.
- Lusil
Hey Minas S. - thanks for nudging us on this thread and sorry to hear about your frustration.
I'd be more than happy to help look into this with you a bit more in depth, so I've sent you a ticket. When you have the chance, please check your inbox for my latest message and we'll take it from there.
Looking forward to hearing back from you!
