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Forum Discussion
How to know if LAN Sync is working?
My two computers are connected to the same wifi local network, but the synchronization seems still to be very slow. How can I be sure that the LAN syncing is used, and not the synchronization via Internet?
- Walter
Dropbox Staff
Hello ab26 - welcome to the Dropbox family and thanks for posting your first question!
While there's no direct indicator, Dropbox needs to maintain a connection to the Internet in order to determine when to sync while in order to take advantage of LAN sync, all computers need to be connected to a LAN and the Internet at the same time.
I hope this helps and please let me know if you have any additional questions.
PS: You can speed the syncing process up by changing your bandwidth settings, if needed.
- We are having the same issue in our office. LAN sync is obviously not working. The way we connected is through a WIFI router which is the same router that accesses the internet. So essentially we belong to the same network and we have internet connection. Is LAN sync supposed to be for computers connected to the network through wired internet (ethernet). As it seems using the WIFI connection isn't working as it shou.d
- Walter
Hi there JayLu77; welcome to the Community!
When you say LAN sync is not working, to what exactly are you referring to? Are multiple users in your office using the desktop application and they notice that syncing is not as fast as they'd expect?
Note that LAN sync only works with computers that are on the same subnet, or broadcast address. For example, usually all computers connected to a single router are on the same network (same subnet). If your LAN uses multiple network devices, such as routers, to extend its network, you will want to be on the same subnet as the other LAN sync-enabled computers. If this sounds foreign to you, you may want to consult your network device's documentation or a network administrator for help.
I hope this helps to some extent while if you need further assistance with this, I'd suggest contacting our support team so we can help with account and device specific information.
Let me know how you get on!
