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Re: Error Message when attempting to uninstall

How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?

Heather G.6
New member | Level 1
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I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?

Thanks

48 Replies 48

Rosibelle L.
New member | Level 1
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THANKS Piet Hein C. your solution work perfectly...

Sonia C.3
New member | Level 1
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Thank you Piet Hein C and Rajat G! 

Jolene s.
New member | Level 1
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Thank you Rajat G.   I spent 'way too much time trying to uninstall it and you saved me from eating a gallon of ice-cream to reduce the stress.  

Melanie Y.1
New member | Level 1
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Glen Y thank you soo much.

Old Tom P.
New member | Level 1
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where is the activity monitor?

Huang Z.
New member | Level 1
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search 'Activity Monitor' in launch pad

elif segah o.
New member | Level 2
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I try all uninstall ways on mac. They did not work.

I moved the dropbox to trash after I delete PlugIns file in dropbox.

 

Shae F.
New member | Level 1
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Piet, your a life saver; thank you so much!

Peter B.169
New member | Level 1
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I followed all of the directions listed above but still received the error message and was unable to delete dropbox folder from my applications folder.

I was finally successful when I opened the dropbox folder within the applications folder and deleted all of the contents from within that folder.

Then I deleted the empty dropbox folder from the applications folder and removed all of the contents from the trash.

Mission complete.

Hope this is helpful to someone.

MaryBeth L.1
New member | Level 1
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THANK YOU!!!!!!  What happens to all of the shared stuff?  Is it gone now?

 

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