Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I cannot get the box "turn on accessibility" off my screen. I used to check "not now" routinely but now it will not accept no. The "community forum" has not addressed this exact issue. I recently upgraded my MAC OS to Big Sur 11.2.1
FYI, I did consider turning on accessibility but I am uncomfortable with the privacy disclosure and would just rather not turn it on. Do I not have a choice because the badge has been up on my screen for years and I will have to delete it if I do not upgrade?
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
thanks for responding. Yes, I did. The window is stuck on my screen and will not leave. I've had to move it around my screen for days to get it out of my way. I am pretty sure I have restarted my computer to no avail. If I hit "learn more" it does open a new webpage. And if I hit "turn on accessibility" it does take me to my settings. But it will not close, it will not accept "not now." It will let me check the box "don't show this to me again" but it doesn't close as I already said. I have tried to state this as clearly as possible.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thank you Daphne. I've dragged the Dropbox app to the trash. Do I need to do the same with the folder? Also, will this not work until I empty the trash? Just double checking before I eliminate everything. Also, I am. pretty sure I only have Dropbox on my phone and desktop.
KBE
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!