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rosstcorbett's avatar
rosstcorbett
Explorer | Level 4
5 years ago

Help! Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart

Hi there, Dropbox seemed to have stopped working. So I went onto the terminal to restart it. When I tried to restart it I got this message: Unable to connect to Upstart: Failed to conenct to so...
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  • Здравко's avatar
    Здравко
    5 years ago
    rosstcorbett wrote:

    ...

    Dropbox seemed to have stopped working. So I went onto the terminal to restart it.

    When I tried to restart it I got ...

    Hi rosstcorbett,

    First, how exactly you try "restart" your Dropbox application? Dropbox work don't have be related in any way to used "root" service. Where you exactly receive the error message? Can you post the exact commands and results?

    Next, is there some reason you use "upstart"???! It was deprecated almost 5 years ago (even still available for use)! Present day "systemd" is in use typically. What kind of Ubuntu version are you use - isn't it too old?!

    I would advice you switch permanently to "systemd" or, even better, reinstall latest Ubuntu version (or least upgrade):

    sudo apt-get update
sudo apt-get dist-upgrade

    😏

    Good luck.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey rosstcorbett, thanks for checking in with us!

I had a look around the web to see if I could find any similar reports about this, and I found some discussions where users suggest some ways on how to tackle it. 

Have a look around and let me know of any updates. Cheers!

  • rosstcorbett's avatar
    rosstcorbett
    Explorer | Level 4
    5 years ago

    Hi,

    Thanks for the links.

    To be honest I'm still lost - the links are a little difficult to understand.

    Ross

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