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joliet_tech's avatar
joliet_tech
Explorer | Level 3
2 months ago

Folders and files not being shared on multiple devices

I just added a new PC to my collection and tried to setup Dropbox.  I have been using Dropbox for a long time.  I downloaded the desktop app and logged in with my account UN and password but nothing ...
Desktop
desktop app
Setting up the apps
Syncing
  • Jay's avatar
    Jay
    2 months ago

    Are you able to access that Plus account, in order to contact the support team on this matter?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Are you able to access that Plus account, in order to contact the support team on this matter?

joliet_tech's avatar
joliet_tech
Explorer | Level 3
2 months ago

The issue is resolved and many questions answered  The core of the issue was I had entered the wrong email address (one character was in error).  While I admit this was my error, I think that the Dropbox team should not accept an email address without a password.   I had a very complex password but Dropbox treated it as a valid login.  

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