Fix Dropbox Sign update

[DCF-KM]

This new update to Dropbox Signatures is terrible. Previously, I couldn't stop singing Dropbox Signature's (Hello Sign) praises. Here's some of the issues that I'm hoping Dropbox will fix:

1) Have had several instances where documents won't send out for a signature with no explanation other than "Try again later." (One instance has had to be resolved via a ticket). 

2) Adding fields for signatures has been particularly problematic. Fields now take a long time to place on a document. They glitch and move very slowly across a document before I can place them where they need to go. Other times, they will just delete after I click and drag them from the menu bar. Previously, one could resize a signature box and newly created boxes would automatically revert back to that size (very convenient when doing multiple signatures that needed to be resized); however now any new boxes always inflate to a abnormally large signature field that I constantly have to resize (again - very time consuming when doing multiple fields for multiple signatures on multiple documents). In the past, one could also double click anywhere on a document and the previously selected signature field (e.g. - signature, date, initials, etc.) would populate right there on the page. Now, that feature is gone. Double clicking doesn't do anything. Instead one has to go over, click the desired signature field and then click back on the page every time. 

3) A last feature previously available before the update was when adding signers you would enter someone's name and if they had signed documents in the past, their corresponding email would automatically populate in the signer's email line. This feature is no longer available. 

These may sound like minor things, but when you're sending multiple documents a day with multiple signature fields the time wasted quickly adds up. Previously, Dropbox Signature was perfect and I couldn't praise it enough. This new update needs to be updated again to include these features or reverted back to the previous interface.

[Walter]

Hi there @DCF-KM - thanks for taking the time to share your thoughts on this with us.

Your feedback has been logged into our system - you can let us know if you have anything else to add.

Cheers!