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I am trying to upload a file to an online application. I can see the files in the dropbox folder on my desktop. Sync has been completed. All files appear in the folder. Only issue is that when trying to upload, I am unable to select the file in which I would like to attach, only a couple files are visable. Please help me have this issue resolved.
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Hey Drkhanh,
Thanks for getting in touch on our Community channel!
Can you please make sure that you have not exceeded the max character length for the filepath of the files/folders in question? Also, can you please tell me whether you are working on a computer or a mobile phone?
In order to resolve the filepath issue, you may need to move the files some directories up within the Dropbox folder, so that the filepath becomes less than 260 characters.
Hope this helps!
Kind regards,
JaneA
Jane
Community Moderator @ Dropbox
dropbox.com/support
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All fileds have actually been uploaded. This has been percisting for the path 2 months, on two out of 5 computers in the office.
This problem is occuring on 2 out of 5 computers in my office. File path does not exceed 260 characters.
Hi there!
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