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Forum Discussion

Mirthy's avatar
Mirthy
Explorer | Level 3
3 years ago

File details not viewable in Windows 11 File Explorer

I have Dropbox version 152.4.4880 installed on a Windows 11 (21H2 Build 21000.739) desktop.  I have "Dropbox system extension" ("store files as online-only to save hard drive space") enabled on that ...
desktop
Preview
Setting up the apps
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Mirthy, happy Friday! 

 

Can you try the steps shown here, to fix the permissions of the files? Do you notice a different behavior then?

Mirthy's avatar
Mirthy
Explorer | Level 3
3 years ago

Fixed both the hardlinks and permissions, but no change in behavior. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Mirthy, happy Friday! 

     

    I just sent you an email, in order for us to have a closer look into this. 

     

    Keep me posted, and we'll take it from there! 

  • mike-wh's avatar
    mike-wh
    New member | Level 2
    12 months ago

    I'm having the same problem. Files copied into the Dropbox folder in Win 11 don't show their metadata (specifically Description, which I added in Explorer). When I copy the files into a regular Win 11 folder, from the Dropbox folder, they appear again. So the info is there somewhere.

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