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Forum Discussion
Error 500 when trying to access the Dropbox website
Unable to access dropbox website or my files - keep getting this message :
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forums for help, or head back to home.
The issue seems to have been resolved and the website is accessible once again.
My whole department is only getting the Error (500) page on dropbox when we try to do anything today. Whether it is uploading, logging in, or clicking old share links, all we get is the Error page...
Same for us. Hopefully resolved soon.
I'm having the same problem
Also receiving this error
My Dropbox account appeared like this just now. I don't exactly know what happened. This just happened all of a sudden right after I connected my Dropbox account to Airtable. Can someone answer me? Thanks!
Unable to login in to dropbox.com.
Message says "Error (500) - Something went wrong. Don't worry, your files are still safe...
Yeah... I'm getting the same thing! Weird! I started a chat but I am #46 in the que... so it must be a wide spread issue!
Same. I have tried deleting my cache, using incognito mode, and changing browsers without it getting better
Hannah I am with an organization with a business plan and I am seeing users across North America who are seeing the same error. The error is occurring in Chrome, Firefox, and Safari, and with multiple unrelated Dropbox accounts (eg. work and personal).
The main Dropbox home page will load, but after trying to log in, any following pages are generating the error.Clearing Dropbox cookies and browser cache does not fix the issue.
Same here!
I'm getting the same error, and so are all of my customers. This is not a localized issue.
Same issues on Edge. Two seperate Dropbox accounts across several computers down. Our entire company is at a standstill.
Getting the same. Really need to work on a Tuesday (Monday) after a holiday week dropbox!!!
clearing the cache did NOT work for me. any other suggestions?
I can't access dropbox.com or contact support. All I get is a 500 error message.
Running into the same issue here.
Same thing here, Error 500
Me too; can't access support either
Same issues here. Nothing is on the report page, not sure how to escalate this.
I'm getting the same error
Same here
