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Forum Discussion
Matthew S.
10 years agoNew member | Level 1
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use and CANNOT upgrade to 10.6, as they are PowerPC based. Yes, old systems still work. Why stop the app from working totally instead of just deprecating support for those systems?
- saxfun s.New member | Level 1
Yes, this would be a GREAT idea! i have many machine with 10.5.8 and i love dropbox also on those machines, please don`t pull the trigger!!!!
- Michael F.2Explorer | Level 4
I agree. I cannot update my G5 operating system and this is the primary system I use for dropbox. If it no longer will support this system then I can't use dropbox. going to lose a lot of users over this.
- Marty S.1New member | Level 1
There's going to be a lot of customers impacted by the IMPLEMENTATION METHOD of this decision. Stop supporting older versions of the Dropbox application, and their specific OS, if necessary. But having the application stop working is just impacting customers/installations of Dropbox that is needless.
I'd be perfectly okay with the decision if only it meant I'd never see another update on those systems. Are you trying to tell us there are known, but unfixed, security issues and you don't want us running this code?
"Killing" an application like this is a pretty darn serious act.
- Michal M.New member | Level 1
I too use a perfectly working Apple G5 that is PowerPC based running 10.5.8. I can't upgrade my system and my company isn't going to buy a new computer yet I need Dropbox to add and access my colleagues files. Is it necessary to pull the functionality as Matthew asks? How far back are PC users functional? We've got legacy machines running hi tech biomedical equipment using systems older than this!!
- Linda O.1New member | Level 1
I totally agree! I am artist and I too can't update my G5 - it's just the nature of the beast and the programs it supports which are NOT supported in updated systems. PLEASE RECONSIDER - I VALUE AND NEED DROPBOX FOR MY WORK. IT'S WHAT MAKES OFF-SITE COLLABORATION POSSIBLE. Thank you.
- Bill B.2New member | Level 1
Adding another voice to the request to not drop 10.5 support. Doing so would greatly impact my workflow. I regularly use a G5 machine, which can't be updated beyond 10.5.8.
- Erik Y.New member | Level 1
Just adding my support here for not killing the app for PowerPC (Tiger/Leopard). So, you cut us out from newer versions. Fine, but throwing us out altogether is punitive.
Sugarsync still allows PowerPC connections using a PowerPC version of their app. Why can't you? Why must we be forcibly logged out?
I have several Macs that use Dropbox and only one Intel Mac. Throwing us out makes Dropbox on the Intel Mac irrelevant. And don't give us this we can use the browser stuff. Uploading one file at a time when you have many files is just not doable and defeats the very purpose for why Dropbox was created.
I urge you to reconsider this decision. Skype threw us out too, but creative PowerPC minds found a workaround and plenty of PowerPC users are still using Skype.
- Richard SchlettyCollaborator | Level 8
Please do not remove Desktop Sync functionality for OS X 10.5 Leopard. In my small studio, I still run a robust web server (XAMPP) and file server (AFP/SMB) on my Mac PPC G5 tower (which runs the highest Mac OS it can – 10.5). Dropbox desktop sync is part of the the equation. I cannot afford to upgrade that server hardware. There is no need to. It is rock solid – it just keeps on going.
I am also curious how far back your support for Windows stretches.
- Richard SchlettyCollaborator | Level 8
P.S. I still use the old YouSendIt (now Hightail) application in Mac OS X 10.5.8 on my G5. Hightail saw fit not to "pull the plug" on a large pool of dependable Mac PPC computers.
- Daniel K.5New member | Level 1
As the publisher of Low End Mac and a daily user of Dropbox on production Macs running OS X 10.4, 10.5, 10.6, and 10.9, I depend on Dropbox to automatically keep work files synced between several different Macs. Using the Web interface is not a practical option when you are updating dozens or hundreds of files daily.
I want to know why Dropbox is dropping support for older Macs that remain in productive use. Is Dropbox making some technical change on May 18 that OS X Tiger and Leopard cannot support? Is Dropbox changing its code base to a development environment that no longer supports OS X 10.4 and 10.5? Or is Dropbox simply pulling the plug on a minority platform?
At lowendmac.com, 12.5% of Mac users visiting the site are using Mac running OS X 10.5 or earlier to do so. This represents tens of thousands of Mac users, most of them on PowerPC hardware that cannot run OS X 10.6, many of them also using Dropbox on newer Macs that run 10.6 and later, and a few only using PPC Macs. In most cases, we have chosen Dropbox because it is compatible across platforms while competing products have left our older hardware behind.
Please explain the rationale behind this decision - and whether there might be some way to continue Dropbox support on our aging - yet still very useful - hardware.
Thank you!
Dan Knight, publisher, LowEndMac.com
- Richard P.Super User alumni
At lowendmac.com, 12.5% of Mac users visiting the site are using Mac running OS X 10.5 or earlier to do so
Thats a rather skewed figure due to the demographic you expect to be visiting the site.
This represents tens of thousands of Mac users,
That isn't a large user base at all.
I am really wondering why people aren't complaining that Apple have dropped support for them rather than third party vendors...
- Michal M.New member | Level 1
Thanks for going to bat for us, Dan! I shall also check out your site.
- Grant R.New member | Level 1
Thing is, I don't think anyone in "Computing" wants you to be using "old" hardware or old software when new stuff can be sold to you. As long as the huge base of unskilled and quasi-skilled users making "decisions" from trend and insecurity can be effortlessly exploited... The guy who knows his needs and tools is of no concern.
Artificial Obsoletion is here to stay.
Vote with your feet - If we all did, computing would be far more advanced than the train-wreck of ineptitude and clumsy fleecing it is now.
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