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Forum Discussion
Matthew S.
10 years agoNew member | Level 1
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Andy O.
New member | Level 1
Why is it not possible for us to continue using the app on 10.4 as it is? The glib instructions on how to upgrade your system feel like an extra kick when you know full well that your Mac can't go above 10.4.
I and many other users need to have a Mac running on 10.4 for several good reasons (e.g. thousands of FreeHand files which need to be accessed) - a higher system can't run some vital software that is still required to run my business. Even if we could afford £3000+ to upgrade the hardware, the software we need to use won't work on the new system, so there would be no point.
As I pay for this service and now won't be able to use it on the majority of my machines, will I get a discount?
I am perfectly prepared to keep using the old app without support - but I would have liked to have been given the choice. Will the app just stop working?
Dan_W8
10 years agoCollaborator | Level 8
Alex, in order to function correctly Dropbox will need to update your application. Dropbox communicates using APIs in the background, these are always evolving to improve functionality and features. In order for your Dropbox app to be able to harness the latest APIs it would need to be updated.
There could be many reasons why Dropbox won't update for your OS:
-The new software could be much "heavier" and they know that it will run like a dog on old machines
-It could use a difference type of code / technical crud that your OS simply doesn't understand
-They may have concerns about security (let's be honest, every time someone gets their details stolen Dropbox get blamed irrespective of who is at fault)
Your car analogy doesn't stick. Nobody is forcing you to throw away your old tech. Dropbox are simply saying "Sorry guys, those of you on ridiculously outdated machines, our software isn't going to work any more. We simply won't be providing updates for old machines" After all, your machine functioned completely fine before Dropbox existed, I think it's fair to assume it'll function completely fine without ;) With regards to lining pockets, Dropbox aren't in the hardware business so it's not in their interest to "force" users to upgrade.
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