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Dropbox very slow with Windows explorer

Dropbox very slow with Windows explorer

MatteoG
Helpful | Level 5

After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropbox folder is torture since any operation it's very slow (creating a folder, copying a file, etc...) while if I use, for example (but it couldn't be the solution) a file explorer like Explorer++ everything works perfectly. Another thing I verified is that if I navigate to the Dropbox folder from a Windows window that opens for example when I want to open/save a file, everything works without problems. The problem remains confined to windows explorer. Can anybody help me? Thank you

12 Replies 12

MatteoG
Helpful | Level 5

Hello Nancy, your first indication that link to: My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions has nothing to do related to my problem.

 

I've already did your second solution and nothing changed.

 

Can you please answer this question: I have verified that if I navigate to the Dropbox folder from a Windows 10 window that opens for example when I want to open/save a file, everything works without problems.

Walter
Dropbox Staff

Hey @MatteoG - sorry to jump in here, but I'm not quite sure I understood your question. Could you elaborate a tad please?

 

Also, since the issue persists after unlinking and relinking your account in the app, you can also try an advanced reinstall

 

Keep us posted anyhow. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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cffcff
Helpful | Level 6

Is Dropbox planning to improve this - so that I can sync all my dropbox files???? It feels ridiculous that I from my desktop should not be able to access all my files in a convenient way (which Windows Explorer offers).

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Top contributors to this post

  • User avatar
    cffcff Helpful | Level 6
  • User avatar
    Walter Dropbox Staff
  • User avatar
    MatteoG Helpful | Level 5
  • User avatar
    Nancy Dropbox Staff
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