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Andre15's avatar
Andre15
Explorer | Level 3
2 years ago

Dropbox symbol has a red square box

Hi there The Dropbox symbol shows a red square and I cant find a description. What does that mean? Dropbox says "alles auf dem neuesten Stand"  (ie. all actualized) Thanks, André
Desktop
GUI
Windows
Andre15's avatar
Andre15
Explorer | Level 3

It did not change the symbol. But during today the red square has disappeared, no idea why. I didnt even restarted the computer. Well its kind of 'solved' - its description though is missing in the list of symbols.

anonymous's avatar
anonymous
2 years ago

I at present have one of those red squares too. Mothing of note when I open Dropbox on-line. I hoe mine dispperas too. Might have been caused by accidentally going over allowed GB limit today, but corrected that right away.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for letting us know, anonymous.

     

    What do you see when you hover over the Dropbox icon there? Do you see any error messages?

    • anonymous's avatar
      anonymous
      2 years ago

       It had a  '2' in the box earlier, but changed to a blank red box. And now again has a '2' in it.

       

      Assumed it must be number of notifications, but don't see any.

       

      Hovering Says Dropbox 181.4.5678 and 'Up to Date'

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi anonymous, could you try signing out of the app, and then back in please? 

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