cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox stopped syncing as computer on mac os 10.12 is no longer supported

Dropbox stopped syncing as computer on mac os 10.12 is no longer supported

bar gigi
New member | Level 2
I use a mac - OS 10.12 computer and I had clips backed up in the Dropbpx application that was installed on the computer. After you changed the policy with old mac os, the files were deleted from the memory. It is about over 2000 files that were arranged on the computer according to folders. How do I make them return exactly to their previous place on the computer?
2 Replies 2

Rich
Super User II

@bar gigi wrote:
After you changed the policy with old mac os, the files were deleted from the memory. ... How do I make them return exactly to their previous place on the computer?

Even if your computer stopped connecting to Dropbox due to it no longer being supported, your files would not have been deleted. Dropbox simply doesn't do that. It would just stop syncing and leave everything where it was.

 

That said, if you're missing files and you're not able to run a supported version of the Dropbox application to sync your files, you would need to sign in to the Dropbox website and download your files manually.

bar gigi
New member | Level 2
Hi rich,
Does this mean that even if all the files that were in a source folder on the computer and were saved to Dropbox online (of course are no longer on the computer because they are backed up) will automatically return to the same folder that existed before? Because if not that means I'll have to download each file manually and put them back in the same refrigerated folder. This is a considerable number of files and the application is no longer supported on my computer version, so I cannot open the files through the application on the computer, they are only through the Dropbox web
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    bar gigi New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?