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Forum Discussion
Dropbox passwords Chrome extension is simply not working
The Dropbox Password extension for Google Chrome is not working. I have saved many passwords there and none of them are accessible. Pls help.
- Walter
Dropbox Staff
Hey Sasikumar_K, sorry to hear you're having issues with this.
Can you please let me know if this persists after clearing your browser's cache or on an incognito window? What about other browsers?Have you updated your browser to the latest version by the way?
Keep me posted!
Hello,
The problem persists on Google Chrome 108.0.5359.125 (Official Build) (64-bit).
I checked Firefox, the extension works well.
Clearing cache did not help and in incognito window also it doesn't work.
Thanks
- Jay
Hi Sasikumar_K, if you have your other devices ready and recovery words, have you tried removing and reinstalling the extension?
Me too, I tried to test how it works, but it doesn't, it doesn't send any notification!
Dropbox passwords no longer work! It worked well until a couple of weeks ago. I can be signed into my dropbox, I have cleared cache, I have tried incognito. It takes me to the page "Check Chrome Windows for a Notification". But no notification ever comes. I have checked settings and notifications are ON, I have manually re-input Dropbox as an allowed program to send notifications.
I have hit RESEND NOTIFICATION over a dozen times.
What good is this program if it can never be accessed? Do I need to find instructions on how to disable this and just go back to Google Password manager?
I find nothing that can explain, or help with this in Dropbox's help menu. If anyone has figured this out I would appreciate the assist!
