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Dropbox keeps restarting

Dropbox keeps restarting

tommaso a.
Explorer | Level 3

Hi guys, my dropbox app (on Mac OS 13.1 reboots over and over every 60 seconds or so. 

it never behaved like this before. ever. while my other devices (iOS) work just fine, here is the error message:

Screenshot 2023-01-05 alle 08.07.06.pngfine. 

need help please. 

3 Replies 3

Hannah
Dropbox Staff

Hey @tommaso a., thanks for bringing this to our attention.

 

To look further into this, can you let us know the sync status and version of the Dropbox app?

 

You can see that by hovering your mouse over the Dropbox icon in your menu bar.

 

Also, when did this issue start? Did you notice this after the app got automatically updated, for example?

 

Any additional info you can give us would be really helpful.

 

Thanks in advance!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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tommaso a.
Explorer | Level 3
I solved uninstalling and re installing the app

Hannah
Dropbox Staff

Thanks for the update @tommaso a.!

 

I'm happy to see the issue was resolved for you.

 

If you need anything else, just let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    tommaso a. Explorer | Level 3
What do Dropbox user levels mean?