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shoeb ikhlas's avatar
shoeb ikhlas
Explorer | Level 3
2 years ago

Dropbox keep asking for relink after i moved my local dropbox folder to another location

I have a ubuntu 22.04.3 LTS desktop. It has a SSD on which OS is installed and a HD for other non-OS things. By default Dropbox store local data in Home dir of ubuntu. I was running out of storage, so i moved it to my HD (using Move option in preferences). It worked well, but as soon as I restart my system, Dropbox always notify me of directory has change (which i did intentioanlly) and ask me exit or relink which ultimately set everything back to Home fodler. 

Desktop
desktop app
Error Messages
Linux OS
Setting up the apps
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey shoeb ikhlas, thanks for bringing this to our attention.

     

    Has the Dropbox folder been moved to an internal or external drive?

     

    If the latter, have you made sure that the drive is connected and recognized by your computer before the Dropbox app is launched?

     

    Also, which version of the Dropbox app do you have installed?

     

    Let me know and we'll go from there.

    • shoeb ikhlas's avatar
      shoeb ikhlas
      Explorer | Level 3
      2 years ago

      Hi @Hannah,
      The drive is internal, its just i use SSD for OS and HD for data.
      The verison of Ubuntu is 181.4.5678. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for this info, shoeb ikhlas.

         

        Can you also send us a screenshot of the error you're getting each time you restart your device?

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