Dropbox icon missing from menu bar on macOS Ventura

[Kunal]

dropbox Icon missing from Menu Bar on macOS Ventura.

Before installing Ventura dropbox icon was visible in Menu Bar.

I stopped the dropbox application and restarted it and there was no change.

I uninstalled the dropbox desktop app and reinstalled it and it still does not appear.

The files are syncing when I add new files to the dropbox.

Please Help.

[Kunal]

Fine with me as well.

Thanks for all the help as well.

[Nancy]

Hi again, @EMS3 and @Kunal! 

I’ve opened two tickets for each one of you; when possible, please reply back to me, and we’ll check this further. 

Cheers.

[Kunal]

Thanks, Nancy will await the next fault finding.

Also after doing the advanced install I lost the application icon from the application folder and was not there as well on my Launchpad.

Now Dropbox is only accessible on my Finder.

Now every time I put anything in dropbox I have to check my phone weather it actually synching with my devices or not. Which is very cumbersome.

[Nancy]

Thanks for letting me know about this, @Kunal! 

Whenever you get the chance, please check your email address and reply back to my message. This way, we can investigate this further and see what’s happening.

[Kunal]

Hi Checked my email, don’t have any new troubleshooting.

[Nancy]

Hi again, @Kunal!

Have you also checked your email’s spam folder? If you have, please also add no-reply@dropbox.com to your email contacts. 

Keep me posted for any updates.

[EMS3]

Nancy, I've completed all the troubleshooting steps, including your most recent suggestion to turn off the preview setting and re-install. Didn't help. Any other ideas?

[Nancy]

Thanks for updating me, @EMS3! I’ve already replied back to your ticket, so please check it, when possible.

[EMS3]

Thanks @Nancy. I don’t have any additional information to provide at this time.

[johck8722]

this might be an understatement, but my dropbox location changed with the latest update under Ventura from the Favorites to the Locations area in Finder. Is there a reason why DB would make this happen? Does it matter?