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dropbox Icon missing from Menu Bar on macOS Ventura.
Before installing Ventura dropbox icon was visible in Menu Bar.
I stopped the dropbox application and restarted it and there was no change.
I uninstalled the dropbox desktop app and reinstalled it and it still does not appear.
The files are syncing when I add new files to the dropbox.
Please Help.
I’ve opened two tickets for each one of you; when possible, please reply back to me, and we’ll check this further.
Cheers.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for letting me know about this, @Kunal!
Whenever you get the chance, please check your email address and reply back to my message. This way, we can investigate this further and see what’s happening.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi again, @Kunal!
Have you also checked your email’s spam folder? If you have, please also add no-reply@dropbox.com to your email contacts.
Keep me posted for any updates.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Nancy, I've completed all the troubleshooting steps, including your most recent suggestion to turn off the preview setting and re-install. Didn't help. Any other ideas?
Thanks for updating me, @EMS3! I’ve already replied back to your ticket, so please check it, when possible.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Thanks @Nancy. I don’t have any additional information to provide at this time.
this might be an understatement, but my dropbox location changed with the latest update under Ventura from the Favorites to the Locations area in Finder. Is there a reason why DB would make this happen? Does it matter?
Hi there!
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