cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox freezes and crashes my file explorer.

Dropbox freezes and crashes my file explorer.

currentj
Helpful | Level 5

Hello,

I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program.  I can open files from the specific application.  For instance, if I open Word and then open a file from word it will open, but if I try to open the same file from the windows file explorer it freezes.  I have tried to uninstall and reinstall.  Any other suggestions/solutions?

161 Replies 161

keithrnorris
Helpful | Level 5

Switch to  OneDrive.  Dropbox support will have you emailing for weeks without a solution.  

multipass
Explorer | Level 4

OneDrive sux, Google Drive sux.

Dropbox works best with clients and is a good standard.

 

But this support is BAD!! wtf. 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    multipass Explorer | Level 4
  • User avatar
    keithrnorris Helpful | Level 5
  • User avatar
    Walter Dropbox Staff
  • User avatar
    FLSunshine Explorer | Level 4
What do Dropbox user levels mean?