Dropbox does not show up in the Finder Side Bar (Apple Sonoma)

Josephus F. · ‎10-21-2023

Google Drive appears in the SideBar section Locations but DropBox does not appear there

Why not ?

shaferkg · ‎10-31-2023

Okay, problem solved, or at least a workaround. I just clicked and dragged the DB file folder from my hard drive directory to the sidebar and it's now showing up. NOTICE that DB still DOES NOT show up in the Finder settings. In the past, it DID show and we could click the box to include it on the sidebar.

I'm going to do a restart and see if the DB folder stays on the sidebar. If you don't hear back from me, it did show up so this workaround worked. No news is good news.

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Walter · ‎10-23-2023

Hey @Josephus F., sorry to hear you're having issues with this.

Could you please let us know the status and version of the Dropbox desktop app installed on your computer as shown in your menu bar and your Dropbox folder's location as shown in the app's preferences under the sync tab?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Josephus F. · ‎10-24-2023

Josephus F. · ‎10-24-2023

DB folder location is seen here

Jay · ‎10-24-2023

Hi @Josephus F., it looks like your Dropbox folder is in the older location, and not in the new File Provider location.

It should still function as normal, with all the syncing features, since the sync icons are visible.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Josephus F. · ‎10-24-2023

It looks OK now but this was Ventura OS

It does not look OK on Sonoma.

I do not see the DB icon in the screen menu so I cannot find the preferences for DB

Jay · ‎10-24-2023

The preferences for the Dropbox desktop application would be in the Dropbox menu bar icon at the top of the screen, near the clock, which I can see is visible in your screenshots.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Josephus F. · ‎10-24-2023

I have two computers.Mac Book Air 15" with Sonoma and MacBook Pro 13" with Ventura installed.

Installing DB on Sonoma seems not possible

The DB icon is not visible in the meny bar in my computer that has Sonoma OS

The screenshot I have published belongs to another computer that has Ventura OS

Jay · ‎10-24-2023

Could you ensure that the Dropbox desktop application is running by opening it from the applications menu?

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Josephus F. · ‎10-24-2023

Klicking on takes you to the DB folder

But I see no settings.

Dropbox does not show up in the Finder Side Bar (Apple Sonoma)

Dropbox does not show up in the Finder Side Bar (Apple Sonoma)

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