cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Dropbox does not show up in the Finder Side Bar (Apple Sonoma)

Dropbox does not show up in the Finder Side Bar (Apple Sonoma)

Josephus F.
Helpful | Level 5
Go to solution

 

Google Drive appears in the SideBar section Locations but DropBox does not appear there

Why not ?

 

25 Replies 25

Hannah
Dropbox Staff
Go to solution

Hey @Josephus F., what is the location of the Dropbox folder on the computer running Sonoma?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Josephus F.
Helpful | Level 5
Go to solution

Location of the DB folder in the home folder

Hannah
Dropbox Staff
Go to solution

Okay, so if the Dropbox folder is not in your CloudStorage folder, can you please try to reinstall the app just by running the installer here and let me know how it goes?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Josephus F.
Helpful | Level 5
Go to solution

Screenshot 2023-10-25 at 08.18.06.png

Why not admit that DB is not working on Sonoma ?

 

Jay
Dropbox Staff
Go to solution

As far as we're aware, the app does work normally on Sonoma.

 

Have you tried reinstalling the app, without uninstalling it first, using this link?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Josephus F.
Helpful | Level 5
Go to solution

R U kidding me? there are others too that have the same problem

Josephus F.
Helpful | Level 5
Go to solution

This topic should close since there is no solution

shaferkg
Helpful | Level 5
Go to solution

I'm looking at this thread and don't see a solution. I upgraded to Apple Sonoma and DB is no longer showing up on Favorites. Is there a fix in the works?

Nancy
Dropbox Staff
Go to solution

@shaferkg, just to clarify, do you still see the small Dropbox icon in your menu bar (at the top part of your screen)? 

 

If you can’t find the Dropbox folder under your Locations either, please follow these steps, and let me know if you can locate it now.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

shaferkg
Helpful | Level 5
Go to solution

Yes, the Dropbox icon shows on the menu bar but not in the Finder. I cannot find it to add to favorites as I could before upgrading to the new IOS. 

Need more support?