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Trulsf's avatar
Trulsf
Explorer | Level 3
2 years ago

Dropbox display on Mobile differs significantly from PC display.

When I enter the same web url in a broser on a PC and a mobile I get significantly different displays. The PC is 100% OK. The mobile display asks you EVERY TIME if you want to get the Dropbox app (even if you already are having it) or if you want to proceed to the url address.

I am asking Dropbox to please proceed directly to the url address.

Mobile
Web
Website
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Trulsf! Thanks for your feedback here.

     

    Out of curiosity, are you accessing the Dropbox website via your browser on an Android or iOS device?

     

    If you’re on iOS, you should be able to select the "Request desktop website” option, after tapping on "Aa" in the URL.

     

    Hope that helps.

    • Trulsf's avatar
      Trulsf
      Explorer | Level 3
      2 years ago

      Actually I am on Android. My version is 12.0.0.

      It is quite annoying that Dropbox is asking you to install the Dropbox app every time you access the web pages even if the app is installed.

       

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Trulsf, we appreciate the feedback on this matter. 
     
    We take all comments and suggestions into consideration when improving the Dropbox mobile app and services.

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