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HarmSchreiber's avatar
HarmSchreiber
Explorer | Level 3
2 years ago

Dropbox app crashes on iPad

De dropbox app op mijn ipad loopt regelmatig vast en dan kan ik niks meer. Alleen opnieuw opstarten, 1 document bewerken lukt dan, maar ander document benaderen wil niet meer. ---------------------...
Mobile
Mobile App
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hallo HarmSchreiber, en bedankt voor het posten op ons forum!

 

Kun je me alsjeblieft de exacte OS-versie van je apparaat en de app-versie van je Dropbox-app met me delen?

 

Had je updates op je Dropbox-app/-apparaat voordat dit probleem begon?

 

Houd me op de hoogte voor eventuele updates.

-------------------

Hi HarmSchreiber, and thanks for posting on our forum!

 

Can you please share with me the exact OS version of your device, as well as the app version of your Dropbox app? 

 

Did you have any updates on your Dropbox app/device before this issue started? 

 

Keep me posted for any updates.

  • HarmSchreiber's avatar
    HarmSchreiber
    Explorer | Level 3
    2 years ago

    iPadOS 16.3 en DropBox app versie 314.2.2. Probleem speelt al langere tijd, er zullen vast updates overheen gegaan zijn.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi HarmSchreiber, does this occur when editing a specific file or file type, or does it apply regardless of what file you're trying to edit?

      • HarmSchreiber's avatar
        HarmSchreiber
        Explorer | Level 3
        2 years ago

        Not a specific file, it occurs in different circumstances. If it helps I can at the next error give the specific details.

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