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Dropbox MacOS extension supporting > Monterey?

Dropbox MacOS extension supporting > Monterey?

GregHutchings
Helpful | Level 5
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Hi.  I've just upgraded my Mac to MacOS Monterey and received the warning below.  Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism that I can see is a relatively naïve Chatbot that could not parse my questions.  Hopefully the community (and Dropbox staff who monitor it) will be able to reply. 

 

Does Dropbox offer or plan to offer an updated extension for MacOS?  Apple indicates the current one I have will become obsolete... 

Thanks!

oh my god, will my data be inaccessible or lost?oh my god, will my data be inaccessible or lost?

49 Replies 49

John C.179
Helpful | Level 5
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Can I subscribe to updates to this discussion?

d_inmetrowest
Helpful | Level 6
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On an iPhone:
Click on your picture.
Click on My Settings.
Click on Preferences.
Click Subscribe to topics I post to.
Click Save.
And when you post, make sure the box is clicked that says “Email me when someone replies.”
See if those things work.

sphen
Collaborator | Level 8
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there is NO BETA. we are getting down to the wire. D day is June 12th which is 90 days (the max deferral period) from when apple released 12.3. I wish there was a beta!  extremely concerning!

Diane K.15
Helpful | Level 6
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Hi Nancy,

 

Any update on the Dropbox integration with Monterey??

twindux
Helpful | Level 6
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Yup....still waiting, still no news on a 12.3 and beyond legal version of Dropbox. I'm holding off on Monterey  updates, but I dont' like that due to security issues and such.

 

@Nancy ...what is the story? When will Dropbox be fully compatible with Monterey?

BlastCreative
Helpful | Level 6
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Where is this now at?

 

The treatment of this is appalling and makes a joke of how much I am paying for a service so out of date.

pelmered
Helpful | Level 6
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Great news everyone! I finally got access to the beta that fixes this. However, you have to agree to a non-disclosure agreement when you sign up for the beta so I can't tell you much more than that. I just completed the migration and it looks like it is working. 

alan_feedwire
Explorer | Level 4
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Any update on an exact version number for the RTM version ie non-beta? Supposedly, it's rolling out now.

alan_feedwire
Explorer | Level 4
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This was already discussed here:

https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-MacOS-extension-supporting-gt-Montere...

And Dropbox has a KB here:
https://help.dropbox.com/installs/macos-12-monterey-support

But it is very vague about the rollout. It just says "in November" and it is now halfway through November but there's no details about the exact version number to confirm whether I have received the updated version or not and can safely upgrade to 12.3 and above. Anyone know the exact version number?

sphen
Collaborator | Level 8
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yeah and next week is a holiday week - nov is basically over - would hate for them to roll something out the week of thanksgiving and cripple businesses.

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