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Forum Discussion
OldMacGuy
3 years agoExplorer | Level 3
Dropbox Location Change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" i...
- 3 years ago
Thanks for clarifying that for me OldMacGuy - much appreciated.
Full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience. You will be notified when you’re eligible enroll your other device as well.
So, in essence, this is an update to ensure that the Dropbox desktop app continues working seamlessly on your devices and what you noticed is actually part of this process.
We currently have a private beta, which will be more widely available in October. If you’re interested in joining, you can turn on early releases.
I hope this helps!
Nancy
Dropbox Staff
Hi mf88, I hope it’s OK to jump in, too.
I can understand your frustration on this matter.
If that’s alright, we can log a ticket instead and have our support team further assist.
Chris R.34
3 years agoHelpful | Level 5
Or perhaps you could point us to the MacOS documentation that says you are not allowed and are not able to make the content elsewhere on the machine? That seems to be the implication from Meghan's statements although we often find that such broad statements are interpretations. Which is why, I think, people have been asking both "why" and "what does the Dropbox team plan to do" about our need for the old features (described earlier).
- mrc2472 years agoHelpful | Level 5
How can I force the Dropbox location change?
I want to update to macOS 13 and want to do the Dropbox Location Change first.
I have Dropbox version 161.4.4923 installed.
However, I am not offered the option to do this and my files are still in the old location.
- mk532 years agoExplorer | Level 4
Dropbox v161.4.4923 was automatically installed on my Macbook Pro under Mac OS 10.14.6.
My Dropbox folder is still located in my home directory, so it is NOT in ~/Library/CloudStorage.
I have a 2 TB Dropbox Personal Plus account with some 784 GB of data of which 337 GB on the
local disk.
My question is:
Can I now safely update MacOS to 10.12.3 and later versions? Will the migration of the Dropbox
folder to ~/Library/CloudStorage happen correctly, despite v161.4.4923 already having been installed
on my system before the Mac OS update?
- Jay2 years agoDropbox Staff
Hi mk53, the rollout to the new location of the Dropbox folder and its other features is being done gradually at this stage.
This means it is not guaranteed that the Dropbox folder would immediately change location when you upgrade.
- Megan2 years agoDropbox Staff
Hi mrc247, thank you for reaching out.
Full support for macOS 12.5 and higher has started rolling out. Broader availability has begun this month as we work to preserve the reliability and quality of our sync experience. You will be notified when you’re eligible.If you’re interested in joining our private beta, you can turn on early releases. You can also keep up to date with what is supported on macOS 12.3 and higher here.
Thank you!
- ch7img2 years agoNew member | Level 2
Or you can tell apple, that your customer find their policy sucks!
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