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Forum Discussion
sgclark
4 years agoHelpful | Level 6
Dropbox Desktop App Keeps On Closing
Hi. I have a 2015 iMac. It is running Big Sur v 11.4. I have the Dropbox Desktop app v 125.3.3463 installed on this machine. For some reason, the Dropbox Desktop Sync app will not stay open...
- 4 years ago
Hi All,
Thank you all for your help on this item. I have solved it. The issue was a 'permissions' issue related to my iMac/computer. I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine. So we're all set! Thanks again!
Stephen
sgclark
Helpful | Level 6
Hi All,
Thank you all for your help on this item. I have solved it. The issue was a 'permissions' issue related to my iMac/computer. I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine. So we're all set! Thanks again!
Stephen
themichaelbusch
4 years agoNew member | Level 2
Can you please explain this a little more? It's driving me crazy it'll open for a few seconds then disappear again. Did you re-associate it with your mac once it worked properly? I don't want to lose the syncing from my computer. Thanks.
- sgclark4 years agoHelpful | Level 6Yes. I went on to my account on Dropbox.com. I then went into preferences and deleted my iMac from my devices. I then went to my iMac desktop and reinstalled the Dropbox iMac desktop app. Logged in and everything synced.
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