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Dropbox Badge Immovable on Multi-Screen Mac

Dropbox Badge Immovable on Multi-Screen Mac

CaptainBlue
Explorer | Level 3

I'm running the latest Dropbox, Office 365 and macOS software on a MacBook running its own Retina display and an external monitor.

 

The Dropbox Badge only shows itself on files stored in Dropbox rather than on OneDrive - as you'd expect - but it's currently sitting in Excel at the top left of the Retina display blocking the two window control buttons.

 

The help file suggests you can click and drag it to move it but sadly that is simply not the case.  It stubbornly remains in that position.

3 Replies 3

Jay
Dropbox Staff

Hi @CaptainBlue, thanks for bringing this to our attention.

 

Is the Badge movable when there's only one monitor connected?

 

Is the Excel window maximized to fullscreen?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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CaptainBlue
Explorer | Level 3
No: the windows are sized to fit the screen but not maximised if that makes sense?

Jay
Dropbox Staff

Could you try resizing the window, temporarily, so that it's not touching the edge of the screen, and try moving the Badge? 

 

Is there a difference if there's only one monitor connected?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    CaptainBlue Explorer | Level 3
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