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Forum Discussion
ConstructoraBCN
3 years agoHelpful | Level 6
Dropbox APP missing
The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2
1) Everything is in the iCloud no need to have computers with a lot of ...
- 3 years ago
Hey all, thanks for posting here!
Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue.
If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.
Thanks a bunch!
Megan
Dropbox Staff
Hey all, thanks for posting here!
Your feedback regarding our Dropbox desktop application has been very valuable, and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Keep in mind that no features were removed and you can still use your Finder or File Explorer without an issue.
If you have any questions, or you're not sure how to achieve something on your app, this is why we are here to jump in and help.
Thanks a bunch!
Phil37
3 years agoHelpful | Level 6
No features were removed?? STOP! Just stop. I don't know what this company thinks to accomplish by fooling and lying to themselves. The app literally worked perfectly and had no problems, then we're all forced to move to these sub-par versions of the platform because some whiny man children WHO NEVER PAID MONEY FOR THIS LIKE THOSE OF US WHO USE IT FOR BUSINESS just makes the corporate branch of the company cow-tow to their complaints without asking the rest of us how we feel about it. You guys literally can't bring back the APP for a year?!?!?! There's literally nothing wrong with it you could bring it back right this second. Quit lying. It's ridiculously obvious.
Do you people have any idea how many employee hours you've cost us by wasting our time with the crappy windows explorer and online versions of the program? We are seriously looking for another program to replace Dropbox because of how inefficient these versions we have to use are. "...you can still use your Finder or File Explorer without an issue." Literally using either of these at any point every single day is an issue. I have to have multiple dropbox links open in my browser now consistently because the File Explorer can and will delete files without my permission at random for now reason without being prompted to do so. Oh yeah, I also have to have it open on my browser even when I don't use it in browser because your File Explorer version IS NOT CAPABLE of searching inside of files like PDFs whereas the Dropbox App had no problem doing this ever.
There is such a plethora of reasons that not having the desktop APP has negatively impacted our work experience. You guys seriously need to come back to reality of where your customers exist because there is not a single good reason to have removed the app. Who is it in upper management that needs to be FIRED for this??
If you wanted to improve your product you wouldn't have gotten rid of the app! Bring back the APP now!
- KimFelton3 years agoHelpful | Level 6
I feel Phil37 's frustration. The Dropbox app included spaces that contained instructions and a hierarchy about the filed within that sub-folder. To say that no functionality was removed is to say that you've never actually used the desktop client. Even in the web version , all of the instructions and notes for the folders are gone. This was a huge change without alerting the customers, so I didn't even have the ability to save them in a document. Between not being able to update my OS to the latest Monterey release, losing the ability to use a functional client outside of finder, and the devil-may-care attitude of Dropbox, I have already been searching for migration options. As a law firm owner, I need something reliable and without the worry of losing my files. I've seen numerous posts of files being wiped out suddenly or accounts being de-coupled from devices, out of nowhere. This kind of thing could cost me my bar license. I'm not taking any further chances waiting for Dropbox to listen to the customer base.
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