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Forum Discussion
Download option no longer available
Suddenly, the "download" option has disappeared from the page and drop-down menus. I can do anything else to my files, but there is no longer an option to download. Any thoughts?
When you're viewing a file on Dropbox.com that's synced to your computer by the Dropbox desktop application, you'll see an Open option instead of Download. Clicking Open will open the file on your computer and automatically sync back any changes you make. When viewing a file that isn't synced on your computer, you'll continue to see the Download option.
More information is available on our Help Center: https://www.dropbox.com/help/8571
I want a static copy that does not sync. Opening and then downloading files adds an extra step in what could be the download of hundreds of images per day. NOT efficient. Your "improved" functionality will likely result in the loss of this customer.
- Ditto--it's completely ridiculous to remove the download link, it's self explanatory. What is open, I passed over it multiple times before google searching and finding this thread. I had to read through multiple posts back and forth before you explained it. I got it--the the price of my TIME was more than I wanted to spend.
By the time your users are using google to figure out your site it's already too late.
It's nice that DB syncs files but honestly, I would rather go back to the download approach and sync files on my own. I COMPLETEY agree with Michael, you are breaking my (mental) workflow and I hate to say but pissing me off.- Rich
Super User II
devccs wrote:
I would rather go back to the download approach and sync files on my own.Then uninstall the Dropbox client (or remove local copies of folders using Selective Sync) so that the files aren't already on your computer, and the Open button will go back to a Download button.
The only reason it's an Open button is because the file is already on your computer. In order words, it doesn't need to be downloaded because it's ALREADY on your computer. Remove the file from your computer, or exit the Dropbox client so it can't communicate with the website, and the Download button returns.
