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geoffwales's avatar
geoffwales
Explorer | Level 4
12 months ago

Downgraded Dropbox to basic and accidentally deleted entire Dropbox folder from my D Drive

I thought it was a full backup, not the actual folder. I see all the files (580GB) on Dropbox online. Can I download the whole lot in one go?   Are they safe or will Dropbox delete them forever? ...
deleting
Desktop
Dropbox folder
Syncing
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, Dondon1975, I hope you're doing well!

 

If I understand the situation correctly, it sounds like you had connected your Dropbox account on a friend's device, and enabled Backup there. 

 

Is that right? If not, feel free to clarify more about this. 

 

You should be able to disable the feature using your Backup page online. Can you try, and let me know if you come across any issues? 

 

Keep me posted, and we'll take it from there! 

Dondon1975's avatar
Dondon1975
Helpful | Level 6
11 months ago

I continue how it's showing in drop box online the correct amount of data, but in the page ?.drop home?.I just do not the nderstand... Can you help further??.. Should I rewind.?..

 

The friends is now mine.. It's saved stuff to it. I don't mind that

 

I would prefer alll.my stuff online. How do you do this. Omg.I was you g to upgrade. I 

Cannot do this it's v.difficu!t.

Can we do it remotely?

 

Can you look in my acccount??

 

Fifty odd gb..mb..in.my.li.it..i.pay.fifteena.month.for space.. 

 

I'm giving up. 

 

I liked it

 

It's pro

 

But difficult to und we stand this online and this back up.. Why is it out in 180days??

 

Why?

 

Do I need to put it someplace?.or lose..! I don't get it! Illegible my old acer.. I had no bk.up.. 

 

I tried retrieve. On old.lap.top.seven.versipn...so..in.thr...but in drop box..but not in to my box at right side..

 

That pops up.. Barr the datta. It's still thr.. So it must be someplace?. 

 

Can we talk by voice??.

 

Thanks plz cheers...

 

Donna n freyah..daughter...

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