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If I upgrade to the new system and my partner does not upgrade, can we still access each others shared and Family folders?
Thanks for your help.
Jonno
Thanks for clarifying, @jonno_the_fusspot.
In that case, it doesn't really matter if one computer is updated and the other isn't, you can both still access your Dropbox files as normal.
If you want to read more about this update, you can take a look at this article.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @jonno_the_fusspot, thanks for posting your question to our Community.
Not all computers in a Family plan need to be set up the same way; that being said, can you clarify what you mean by beta system?
Are you referring to the beta version of the Dropbox application or the new Dropbox Backup experience?
Any additional info you can give, will help me assist you further.
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Hannah,
Recently the Dropbox App offered me to try "the Beta Experience for Dropbox for macOS on File Provider is available now". Pretty sure that is not the 'backup experience'.
My partner's mac (macOS Sierra) is too full at the moment so I don't want to change anything on that. My mac is an M2 running Ventura 13.6.6 and has plenty of space on it.
Thanks for clarifying, @jonno_the_fusspot.
In that case, it doesn't really matter if one computer is updated and the other isn't, you can both still access your Dropbox files as normal.
If you want to read more about this update, you can take a look at this article.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Hannah,
Thank you so much. That's great news. I will check to link and proceed from there. : )
Pleasure to help, @jonno_the_fusspot!
If you have any other questions, let us know.
Have a great day!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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