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Forum Discussion
CapnBuck
3 years agoExplorer | Level 3
DROPBOX PASSWORDS WILL NOT GO BACK INTO SAFARI EXTENSIONS
Dropbox Passwords disappeared from Safari extensions and will not go back in.
When attempting to put it back in I get the following:
When fo...
Megan
Dropbox Staff
Thanks for the updates, Candace A.4!
Let me know if it's okay for me to reach out to you via email, in order to have a closer look at how we can proceed next.
Candace A.4
3 years agoExplorer | Level 3
Yes, of course.
- Megan3 years agoDropbox Staff
Just sent you an email, Candace A.4!
I'll see you there, so we can continue troubleshooting on this.
Cheers!
- doobit3 years agoExplorer | Level 3
Hi support. I'm also having the same issue on a MacBook Pro 14". The extension was working and then it vanished. I have tried all suggested remedies but nothing is working. Please help.
- Candace A.43 years agoExplorer | Level 3
Well, now that I've switched to another password manager, Dropbox Passwords is now working correctly. After putting all the energy into setting up another password manager, I'm not sure that I'll go back to Dropbox Passwords. Having it just stop working for no particular reason for a few months is not a strong selling point for the application. Dropbox Passwords does work more quickly than what I'm using now (Secrets), but Secrets seems to be more reliable. Reliability is kinda crucial in a password management application. Just sayin'....
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