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Forum Discussion
Cannot find Dropbox preferences to set up selective search
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my...
PierreL1 wrote:
There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.
You're clicking the Dropbox icon on your Desktop or from the Start menu. You need to click the icon in your system tray/notification area.
Hi Hannah,
I have the same issue and see no solution for selecting preferences and therefore selective sync
I unistalled and reinstalled the app and the normal Preference options window was visible but after I made a selection of folders to appear on my desktop as part of the setup it disappeared never to return. At least not by any mechanism I tried.
Rich
Super User II
Super User II
itevans wrote:
I have the same issue and see no solution for selecting preferences and therefore selective sync
The top of your screenshot appears to be cut off. Does it not show the full window, or are there no icons above the Sync History and Activity tabs? Or does that screenshot show the very top of your monitor and the Dropbox window is partially off-screen?
Thanks Rich,
The screenshot includes the top of my display.
Those icons do not appear and the Dropbox window is immoveable
Your question got me thinking. I used to run an external display from the laptop that is problematic. This window pops up inconsistently on the external display.
I have other issues which preclude me using it BUT if I connect it at least I can make the preference changes I want.
I'd still prefer to see the window as designed.
Wondering if the external display settings are carrying over although it is disconnected?
Ideas gratefully received.
- Jay
Dropbox Staff
An external monitor could be affecting this somehow. You could try these steps to see if they help with the display of the Dropbox desktop application.
I can change the resolution of the displays however it's not happy being attached to the laptop. The Input Signal is out of range and the recommended resolution settings are not available as an option. 1680x1050 @ 60 Hz
This worked for me.
Thank you so much Jay.
