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Forum Discussion
Can't open the Dropbox desktop application on Mac OS 13.4
Upgrade my Macbook Pro from 2018 to a new 2023 Macbook Pro M2. Installed the latest version of DB,, and the app crashes after a few minutes. However, I installed an older Intel version and it r,uns w...
- Hi everyone,Thank you for reaching out to us about this. We have identified an issue with the Dropbox desktop application alpha build that was released on June 15th, which caused the client to fail to load correctly on start-up. Our team have now resolved this issue.If you have noticed that your Dropbox application has stopped running as intended, please visit dropbox.com/install to install the latest version. If you are on the latest version, please restart your device.Please note it is not necessary to turn off early releases for this fix as previously mentioned in this thread. If you have turned off early releases and would like to continue receiving early releases, please follow these steps.We apologize for the disruption this caused your workflows. If you have questions or concerns, please let us know.Thank you.
Turned Off early release under settings on the DB Website settings - then installed this older version, and is stable, 100% sync, and NO issues.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-176-4-5108/td-p/691723
15" M2 MBA with 13.4 Ventura
Thank you.
Same solution that everyone else is now reporting. Go to the "settings" at Dropbox.com and turn off "early releases". Then delete the old app, reboot (for good measure), and reinstall the latest version. The app has now been stable for me for the last 30+ hours. Whew!
