The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.

Forum Discussion

Culturedna's avatar
Culturedna
Explorer | Level 4
6 years ago

Can’t open PDF, Docs, txt files on iOS

I can’t view my .pdf, .docs, .txt files. I haven’t a tried other extensions. I can open and view photos though. When I go to Dropbox app —> files —> open .pdf file —> it loads forever. (Spin wheel)...
Mobile
Previewing
Setting up the apps
Culturedna's avatar
Culturedna
Explorer | Level 4
I just tried emailing to myself. I can view the attachment.

I tried making it offline. It works too.
Culturedna's avatar
Culturedna
Explorer | Level 4
6 years ago
Hi, I still can’t open my Dropbox files on iOS without making offfile. See problem above.

Hope someone can help.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!