Can't connect to the app after the new version 168.4.4802 on Windows 7.

[ghayas91]

After update to Dropbox New Version 168.4.4802 unable to connecting to the internet, was on previous verion working fine but after update its not working , Error (dropbox not connecting to internet)

[Nancy]

I’m sorry to hear you’re having this issue, @ghayas91. 

Is it safe to assume that you don’t have any connectivity issues when it comes to other apps on your computer? 

Also, is it possible to send me a screenshot of the error message that you mention, so that I can have a visual? 

Let me know when you’re ready!

[NIMEN]

Heaving the same issue.

[mgborracer]

Hi, I have the same problem, and the same error message.  Could you please help? Thanks!

[Nancy]

Hi @NIMEN and @mgborracer! I hope you’re both doing well and thanks for the screenshot.

Can you please clarify what’s the OS version of your computers? 

[mgborracer]

Hi, my computer runs Win7, I just asked Dropbox support about this problem via Twitter and they said Win7 is no longer supported, and that was it. I understand my OS is old but what I find weird is that this happened overnight (literally). Thank you for taking the time to reply.

[NIMEN]

My computer also runs windows 7.
Thank you for your time.

[cracey]

I have this issue also, I would like to keep using dropbox on my windows 7 machine. How do I go about downgrading to a version that will work?

[ghayas91]

I tries to install previous version amd its works but old version automatically updated to new version, after update dropbox keeps connecting (unable connecting to the internet) while other apps/programs working fine with internet

[kdscorp]

same with me. new version unable to connect to internet. having windows 7 as system