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After update to Dropbox New Version 168.4.4802 unable to connecting to the internet, was on previous verion working fine but after update its not working , Error (dropbox not connecting to internet)
Hello Everybody,
For any users running Windows 7 without Service Pack 1, Beta Release 171.3.6071 should get your Desktop app working again. Please let us know if you experience any issues after installing the beta release and I can pass that information on.
Best,
Ben
I’m sorry to hear you’re having this issue, @ghayas91.
Is it safe to assume that you don’t have any connectivity issues when it comes to other apps on your computer?
Also, is it possible to send me a screenshot of the error message that you mention, so that I can have a visual?
Let me know when you’re ready!
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Heaving the same issue.
Hi, I have the same problem, and the same error message. Could you please help? Thanks!
Hi @NIMEN and @mgborracer! I hope you’re both doing well and thanks for the screenshot.
Can you please clarify what’s the OS version of your computers?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi, my computer runs Win7, I just asked Dropbox support about this problem via Twitter and they said Win7 is no longer supported, and that was it. I understand my OS is old but what I find weird is that this happened overnight (literally). Thank you for taking the time to reply.
I have this issue also, I would like to keep using dropbox on my windows 7 machine. How do I go about downgrading to a version that will work?
same with me. new version unable to connect to internet. having windows 7 as system
Hi there!
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