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CTRL + clicking & Other opening new tab functions not working

CTRL + clicking & Other opening new tab functions not working

Delanoble
Explorer | Level 3

I am using the web version and since a week i cant middle scrollwheel click anything anymore to open it in a new tab. CTRL + Left mouse click is also quite broken. This really ruins my workflow and makes it annoying to navigate and work with more tabs open. Any fix to this? Is this a setting or a bug? Or a ''new'' functionality thing?


20 Replies 20

Walter
Dropbox Staff

Thanks for the cooperation @Delanoble - you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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dtrn
Explorer | Level 4

What is the fix for this? As I'm having the same problem and it is making DB a nightmare to use.

Megan
Dropbox Staff

Hi @dtrn, how are you today? 

 

Have you tried any of the troubleshooting steps mentioned throughout this thread, such as clearing your cache, or using a different browser? 

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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dtrn
Explorer | Level 4

Hi Megan,
Yep, I have tried the other solutions, cache, different browser etc. But still get ting the same issue across multiple browsers.

Megan
Dropbox Staff

Hi @dtrn, does this behavior happen on all of your files, or only some of them? 

 

Also, do you notice this only on the Dropbox website? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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dtrn
Explorer | Level 4

Not the files but the folders. So if I middle click or ctrl-click on a folder it won’t open in a new tab but open in the same tab. If I try the same thing on a file or anything not in a folder, it will open in a new tab as expected. 

This happens on every folder, and behaves the same across all the DB accounts I have. 

Nancy
Dropbox Staff

Thanks for clarifying that, @dtrn, and sorry for jumping in. 

 

If you haven’t tried this already, can you please open an incognito window on your current browser and let me know if you see any difference? 

 

Have you noticed similar issues on other platforms or just when using Dropbox?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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dtrn
Explorer | Level 4

Hi Nancy,

Same problem, when trying in incognito. And this ‘quirk’ is only happening with Dropbox, not had this with anything else. From browsing sites, clicking links, other places where I files are folders etc. 

Nancy
Dropbox Staff

Sorry for the belated response, @dtrn.

 

Is it OK if we log a ticket for you, and look into this further?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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dtrn
Explorer | Level 4
Yeah sure thing
Need more support?
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