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Forum Discussion
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicat...
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
Emmet
Community Manager
Community ManagerHi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.
If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- I was, but it looks like it didn’t meet the standards of Community scolds like Emmet. Apparently we’re not supposed to mention that Dropbox’s initial Apple Silicon beta was crap. I should think they would take some pride in the fact that they’ve been able to fix it pretty quickly.
jlaguna and Emmet and jekratz Our problem is solved. We got the update this morning: 3 March 2022. So now we also have native apple silicon. I can see this in the system overview (click on about Apple, system overview, apps) and I can see this in de Activity Monitor. It is also another version number, no longer 142.4.4197. So there was an update this morning and everything is working fine.
Thanks to all!
It seems I have the native version, but I still see one Intel process. Why would this be?
Michael C.143 Perhaps there were vestiges of the Intel version remained when you were updated? I would use something like App Cleaner and Uninstaller to do a complete uninstallation and then reinstall the latest (non-beta) version via the Dropbox website.
Dumb question but did you reboot? That seems like a stuck process that's hanging out but using no CPU time.
Maybe there were still traces of the Intel version when you updated? I would completely uninstall everything using a programme like App Cleaner and Uninstaller, then reinstall the most recent (non-beta) version via the Dropbox website.
