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Forum Discussion
Dropbox Dash login with Google creates credential conflict.
My dropbox account is not associated with a google account.
Thus:
I log into my google account, and Chrome.
I add Dropbox Dash.
It creates a new dropbox account using my Google account .
I log out.
There is no option to log in using my existing Dropbox account.
There is no option to add an extra dropbox account.
There is no option to add an extra Google account.
So Dropbox Dash cannot access my dropbox files using Google Chrome as the browser.
Is there a workaround?
Cheers
Gary
- DBX_Pedro
Community Manager
Hi GFinn ,
Sorry to jump in but I have a quick question, have you logged out of the website and then login with the desired account ? Once you're in dash.ai it should recognise the credentials.
I believe Dansig is right about this.
If you have not tried previously can you please try it and get back to us?
We can take it from there.
- Did you first Log into your Dash Account before trying to access it? Because, I have also noticed Google has the tendency for trying to Log you into your other Account's via Google as long as you're logged into your Google Account and using the Chrome browser. Even if you don't normally use Google you will see a prompt on the top right side of your screen requesting you to Log into another account using Google. And if you don't cancel it quickly. It may proceed to log you through your Google Account! So this is also an issue that involves using the Chrome browser when logged in your Google Account.
