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Explorer | Level 4

2 years ago

Solved

iPhone からAndroid

現在Appleのapp storeでdropbox Professionalのサブスクを支払い、利用しています。 iPhoneからAndroid(Pixel)へ変える予定なのですが、iPhoneのサブスクを停止してGoogle play storeで支払えば良いのでしょうか。

Marion
3 years ago
Bonjour Ranke,

Merci d'avoir contacté la communauté de Dropbox! 🤗

Malheureusement, la synchronisation ne fonctionne pas dans le sens que vous décrivez.

Si vous avez activé la Sauvegarde automatique avec Dropbox sur deux ordinateurs, dans ce cas, en effet, vous allez avoir deux fois le même dossier (si ce dernier est hébergé sur le disque dur de chacun des deux appareils).

La copie du dossier qui se trouve dans ''Documents'' du premier ordinateur n'est pas synchronisée avec la copie du même dossier qui se trouve dans "Documents'' du second ordinateur.

Autrement dit, les deux copies sont complètement distinctes. Elles sont complètement indépendantes l'une de l'autre.

Pour contourner le problème, vous pouvez supprimer une copie du dossier qui se trouve sur l'un des 2 ordinateurs.

J'espère que ces informations vous seront utiles et je vous souhaite une agréable journée ! Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.

momoka111

Explorer | Level 4

2 years ago

返信ありがとうございます！
Dropbox Basicに戻った際データが削除されることはありませんか？

Yohei Fukui

Dropbox Staff

2 years ago

momoka111 さん、ご返信ありがとうございます。

ご利用のプランを変更やBasic アカウントへダウングレードされても、

保存済みのデータが削除されることはございませんのでご安心くださいませ！

ただ、ご利用のアカウントの使用容量がBasic アカウントの容量上限２GBと超えてしまいますと、

再度有料プランへアップグレードされるまでは新しいファイルを追加することができなくなり、なおかつ同期の機能が停止されます。

momoka111
Explorer | Level 4
2 years ago
助かりました！ありがとうございました😊

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iPhoneからAndroid(Pixel)へ変える予定なのですが、iPhoneのサブスクを停止してGoogle play storeで支払えば良いのでしょうか。","kudosSumWeight":0,"postTime":"2023-09-14T22:14:16.352-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:アカウントとお支払い","text":"アカウントとお支払い","time":"2019-06-10T07:16:35.989-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:713875_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7431},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:713875":{"__typename":"Conversation","id":"conversation:713875","solved":true,"topic":{"__ref":"ForumTopicMessage:message:713875"},"lastPostingActivityTime":"2023-10-03T20:27:59.368-07:00","lastPostTime":"2023-10-03T20:27:59.368-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:713875":{"__typename":"ModerationData","id":"moderation_data:713875","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:713875_1":{"__typename":"Revision","id":"revision:713875_1","lastEditTime":"2023-09-14T22:14:16.352-07:00"},"AcceptedSolutionMessage:message:718547":{"__typename":"AcceptedSolutionMessage","id":"message:718547","conversation":{"__ref":"Conversation:conversation:713875"},"author":{"__ref":"User:user:1633022"},"revisionNum":2,"uid":718547,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"parent":{"__ref":"ForumReplyMessage:message:717929"},"subject":"Re: iPhone からAndroid","moderationData":{"__ref":"ModerationData:moderation_data:718547"},"body":"

momoka111 さん、ご返信ありがとうございます。

ご利用のプランを変更やBasic アカウントへダウングレードされても、

保存済みのデータが削除されることはございませんのでご安心くださいませ！

ただ、ご利用のアカウントの使用容量がBasic アカウントの容量上限２GBと超えてしまいますと、

再度有料プランへアップグレードされるまでは新しいファイルを追加することができなくなり、なおかつ同期の機能が停止されます。

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2023-10-03T20:07:51.849-07:00","lastPublishTime":"2023-10-03T20:08:34.760-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":7313},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:107007A/category:Japanese/community:mxpez29397board:107001000/message:713875/message:718547","readOnly":false,"editFrozen":false,"body@stringLength":"482","rawBody":"

さん、ご返信ありがとうございます。

ご利用のプランを変更やBasic アカウントへダウングレードされても、

保存済みのデータが削除されることはございませんのでご安心くださいませ！

ただ、ご利用のアカウントの使用容量がBasic アカウントの容量上限２GBと超えてしまいますと、

再度有料プランへアップグレードされるまでは新しいファイルを追加することができなくなり、なおかつ同期の機能が停止されます。

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