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maylegal's avatar
maylegal
Explorer | Level 4
6 months ago

ビジネスアカウントへの移行

個人アカウントを保有しています。 今回、従業員雇用のためビジネスアカウント（チーム）への移行を検討しております。 プランを変更した場合、既存の個人アカウントはどうなるのでしょうか。 ①データはそのまま残りますか？ ②個人アカウントに保存されてるデータをチームアカウントに移行することはできますか。   また、ビジネスアカウントに従業員をメールアドレスで招待した場合、 ①...
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maylegal's avatar
maylegal
Explorer | Level 4
6 months ago

ありがとうございます。 ただ、個人から法人に移して、個人に戻そうと思ったら戻せなくなってしまったのですが・・・

Hinano Maeta's avatar
Hinano Maeta
Icon for Dropbox Staff rankDropbox Staff
6 months ago

maylegal さん、

個人プランに再度戻したいということでしょうか？

  • maylegal's avatar
    maylegal
    Explorer | Level 4
    6 months ago

    分かりにくくすみません。フォルダのデータのことです。

    ①法人契約②個人フォルダと法人フォルダの自動生成③個人フォルダのデータを法人フォルダに移動④法人フォルダから個人のフォルダに戻せない…の状態です。

    そして、今まだ問題があり、個人フォルダから法人フォルダへのデータの移動がうまくいきません。これは、普通にコピーペースとで移動できるものでしょうか。

    • Hinano Maeta's avatar
      Hinano Maeta
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      個人フォルダは中身だけ移動できます。個人フォルダそのものは移動できません。

      データの移動がうまくいかないとはどのような状況でしょうか？

      なお、チームの管理者であれば電話サポートも可能です。

      お電話サポートへの接続方法は次をご確認ください。
       
      １．ログイン後に以下のサポートページにアクセス
      https://www.dropbox.com/team/admin/help
      ２．「電話番号」をクリック
      ３．電話番号に「日本」を選択し、先頭の『0』を抜いた電話番号を入力
      ４．「電話をリクエスト」をクリック

       

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個人アカウントを保有しています。 \n 今回、従業員雇用のためビジネスアカウント（チーム）への移行を検討しております。 \n プランを変更した場合、既存の個人アカウントはどうなるのでしょうか。 \n ①データはそのまま残りますか？ \n ②個人アカウントに保存されてるデータをチームアカウントに移行することはできますか。 \n   \n また、ビジネスアカウントに従業員をメールアドレスで招待した場合、 \n ①...","body@stringLength":"355","rawBody":"

個人アカウントを保有しています。

\n

今回、従業員雇用のためビジネスアカウント（チーム）への移行を検討しております。

\n

プランを変更した場合、既存の個人アカウントはどうなるのでしょうか。

\n

①データはそのまま残りますか？

\n

②個人アカウントに保存されてるデータをチームアカウントに移行することはできますか。

\n

 

\n

また、ビジネスアカウントに従業員をメールアドレスで招待した場合、

\n

①その方は個人アカウント（フォルダ）も付与されるのでしょうか。

\n

②管理者（私）の個人アカウントは従業員からも閲覧可能でしょうか。

\n

 

\n

ご確認をお願いできればと存じます。

","kudosSumWeight":0,"postTime":"2024-10-27T19:40:26.882-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:アカウントとお支払い","text":"アカウントとお支払い","time":"2019-06-10T07:16:35.989-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:アップグレード","text":"アップグレード","time":"2020-09-21T03:11:54.455-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:プラン","text":"プラン","time":"2020-02-19T23:42:00.173-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":0,"currentRevision":{"__ref":"Revision:revision:803572_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":210},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:803572":{"__typename":"Conversation","id":"conversation:803572","solved":false,"topic":{"__ref":"ForumTopicMessage:message:803572"},"lastPostingActivityTime":"2024-11-11T17:25:21.203-08:00","lastPostTime":"2024-11-11T17:25:21.203-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:803572":{"__typename":"ModerationData","id":"moderation_data:803572","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:803572_2":{"__typename":"Revision","id":"revision:803572_2","lastEditTime":"2024-10-27T19:47:17.636-07:00"},"ForumReplyMessage:message:804224":{"__typename":"ForumReplyMessage","id":"message:804224","conversation":{"__ref":"Conversation:conversation:803572"},"author":{"__ref":"User:user:1836361"},"revisionNum":1,"uid":804224,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:107001000"},"subject":"Re: ビジネスアカウントへの移行","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:804224"},"parent":{"__ref":"ForumReplyMessage:message:804020"},"body":"

maylegal さん、

\n

個人プランに再度戻したいということでしょうか？

","body@stringLength":"245","rawBody":"

 さん、

\n

個人プランに再度戻したいということでしょうか？

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ありがとうございます。 ただ、個人から法人に移して、個人に戻そうと思ったら戻せなくなってしまったのですが・・・

","body@stringLength":"62","rawBody":"

ありがとうございます。 ただ、個人から法人に移して、個人に戻そうと思ったら戻せなくなってしまったのですが・・・

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分かりにくくすみません。フォルダのデータのことです。

①法人契約②個人フォルダと法人フォルダの自動生成③個人フォルダのデータを法人フォルダに移動④法人フォルダから個人のフォルダに戻せない…の状態です。

そして、今まだ問題があり、個人フォルダから法人フォルダへのデータの移動がうまくいきません。これは、普通にコピーペースとで移動できるものでしょうか。

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個人フォルダは中身だけ移動できます。個人フォルダそのものは移動できません。

\n

データの移動がうまくいかないとはどのような状況でしょうか？

\n

なお、チームの管理者であれば電話サポートも可能です。

\n

お電話サポートへの接続方法は次をご確認ください。
 
１．ログイン後に以下のサポートページにアクセス
https://www.dropbox.com/team/admin/help
２．「電話番号」をクリック
３．電話番号に「日本」を選択し、先頭の『0』を抜いた電話番号を入力
４．「電話をリクエスト」をクリック

\n

 

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