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gracelumineuse

New member | Level 2

2 years ago

チームアカウントの共有フォルダが見られない

会社用のメールアドレスを作成し、会社の共有フォルダに招待してもらったのですが、閲覧することができません。

元々gmailで個人のアカウントは持っていたのですが、会社用のアドレスでログインすると、閲覧できるはずの共有ファイルが見られなくなっていました。

なお初日は見ることができたのですが、翌日以降見られなくなっていました。

1 Reply

JuanSalfonsoM
New member | Level 2
6 years ago
JaviAcevedoG, disculpa la ignorancia.
Estoy en en el editor de registro en la ubicación que mencionas. ¿que hay que hacer?, no se entiende...podrías ser tan amable de aclarar. Gracias de antemano.
JaviAcevedoG escribió:
Eduardo solucione el problema de la siguiente manera:
1. Entre en esta ruta: Equipo\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ DropboxExt01
2. Los dropbox se encontraban despues de la linea 15
3. Tuve que desinstalar algunos programas que no estoy usando para que el nivel subiera.
4. haciendo esta operacion se soluciono el problema una vez reincie el equipo.
Gracias.
- Rita
  Dropbox Staff
  6 years ago
  Hola JuanSalfonsoM ,
  
  Si te ha desaparecido el icono de Dropbox en la bandeja del sistema, es posible que haya un problema con el software de Dropbox que está instalado actualmente en la computadora y es conveniente reinstalarlo.
  
  En primer lugar, asegúrate de guardar y salir de TODOS los programas que tengan acceso a tus archivos en la carpeta de Dropbox. A continuación realiza estos pasos:
  
  1) Detén Dropbox (si es necesario):
  
  Haz clic en el icono de Dropbox en la bandeja del sistema en la parte inferior de la pantalla.
  
  Haz clic en tu imagen de perfil o en tus iniciales a la derecha de la barra de búsqueda y selecciona “Cerrar Dropbox”.
  
  2) Desinstala Dropbox:
  
  (Ten en cuenta que si un administrador instaló Dropbox en Archivos de programa, necesitarás permisos de administrador para eliminar la aplicación).
  
  Haz clic en el botón “Inicio” en la esquina inferior izquierda de la pantalla y selecciona “Panel de control” (Windows 7), o bien escribe “Panel de control” en la pantalla o menú de inicio y haz clic allí (Windows 10, 8).
  
  Haz clic en "Desinstalar un programa".
  
  Selecciona Dropbox en la lista de programas y haz clic en "Desinstalar".
  
  3) Cuando finalice la desinstalación, reinicia la computadora. De este modo, te asegurarás de que se complete la desinstalación.
  
  4) Descarga e instala la versión más reciente de Dropbox a través del siguiente sitio web:
  
  https://www.dropbox.com/downloading
  
  Si el problema continúa, te recomiendo contactar el soporte de Dropbox para que puedan investigar más a fondo tu caso.
  
  ¡Un saludo!
  - totcursos
    New member | Level 2
    6 years ago
    Hola, estoy intentando subir mis archivos de la web sublimacion al servidor, pero no me salen los iconos. Que hago?
Sakura K
Dropbox Staff
2 years ago
gracelumineuse さん、こんにちは！

共有フォルダの共有を受けた場合は、アカウントに「追加」する手順を踏んでいただく必要がある場合がございます！

「共有済みタブ」にアクセスし、お探しのフォルダが表示されるか確認してみてください。

「追加」されていない共有フォルダに関しては、フォルダ名の横にカーソルを当てると「フォルダに参加」ボタンが表示されますので、クリックしてください。

該当フォルダが「共有済みタブ」内にも表示されない場合は、共有元に再度共有してもらうようリクエストをしてみてください😊

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会社用のメールアドレスを作成し、会社の共有フォルダに招待してもらったのですが、閲覧することができません。

なお初日は見ることができたのですが、翌日以降見られなくなっていました。

","body@stringLength":"182","rawBody":"

会社用のメールアドレスを作成し、会社の共有フォルダに招待してもらったのですが、閲覧することができません。

なお初日は見ることができたのですが、翌日以降見られなくなっていました。

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\n 元々gmailで個人のアカウントは持っていたのですが、会社用のアドレスでログインすると、閲覧できるはずの共有ファイルが見られなくなっていました。 \n なお初日は見ることができたのですが、翌日以降見られなくなっていました。","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw1MjoxfGludCw3MTk3MTIsNzE5NzEy","node":{"__ref":"ForumReplyMessage:message:719712"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:719208":{"__typename":"Conversation","id":"conversation:719208","solved":false,"topic":{"__ref":"ForumTopicMessage:message:719208"},"lastPostingActivityTime":"2023-10-09T00:06:25.295-07:00","lastPostTime":"2023-10-09T00:06:25.295-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:719208":{"__typename":"ModerationData","id":"moderation_data:719208","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:719208_2":{"__typename":"Revision","id":"revision:719208_2","lastEditTime":"2023-10-08T23:47:24.498-07:00"},"CachedAsset:theme:customTheme1-1744706099561":{"__typename":"CachedAsset","id":"theme:customTheme1-1744706099561","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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チームアカウントの共有フォルダが見られない","moderationData":{"__ref":"ModerationData:moderation_data:719712"},"body":"

gracelumineuse さん、こんにちは！

共有フォルダの共有を受けた場合は、アカウントに「追加」する手順を踏んでいただく必要がある場合がございます！

「共有済みタブ」にアクセスし、お探しのフォルダが表示されるか確認してみてください。

「追加」されていない共有フォルダに関しては、フォルダ名の横にカーソルを当てると「フォルダに参加」ボタンが表示されますので、クリックしてください。

該当フォルダが「共有済みタブ」内にも表示されない場合は、共有元に再度共有してもらうようリクエストをしてみてください😊

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Forum Discussion

チームアカウントの共有フォルダが見られない

「このファイル リクエストは終了したか、削除されたか、存在しません。」と表示される（Plus使用 / 帯域幅制限の超過なし）

データが削除できない

お問い合わせ方法

ドロップボックスのアイコンについて

MAC 外付けHDDから 特定の日付のデータだけが消える&外付けHDDのアクセス権について

「このファイルリクエストは終了したか、削除されたか、存在しません。」と表示される（Plus使用 / 帯域幅制限の超過なし）

MAC　外付けHDDから　特定の日付のデータだけが消える&外付けHDDのアクセス権について